1. Overview

Connect Mind Technology offers AI-powered CRM, sales automation, and communication systems designed for global clients across industries with a focus on real estate, B2B sales, and service companies.

2. Your Responsibilities

You agree to:

  • Use the Services lawfully.
  • Keep account details confidential.
  • Ensure third-party data shared with our systems (e.g., CRM imports) complies with applicable privacy laws.

3. Enterprise Usage

We define “Enterprise Clients” as those on a custom plan, volume-based license, or with advanced SLA terms. Certain features (e.g., AI model tuning, advanced integrations) may only be available to enterprise users.

4. Data Ownership

  • You own the data you upload or integrate.
  • We may access or process it only to provide you with the agreed functionality or improve our services (in aggregate form).

5. Acceptable Use

You may not:

  • Engage in spam, scraping, or abusive automation.
  • Upload malware, illegal content, or infringe IP.
  • Circumvent usage restrictions or run unlicensed automations.

6. AI & Automation Disclaimer

Our AI models and workflows support but do not replace human decision-making. You are solely responsible for business decisions made using AI output.

7. Service Modifications

We reserve the right to update or discontinue features with or without notice. We’ll communicate significant changes via your dashboard or email.

8. Uptime & SLA

We aim for 99.9% uptime. Enterprise clients may request formal SLA terms.

9. Payment & Termination

  • Fees are billed based on your selected plan.
  • You may cancel at any time; certain data may be retained for legal/log purposes.
  • We may suspend accounts for violation or non-payment.

10. Limitation of Liability

To the extent allowed by law:

  • We are not liable for indirect, special, or consequential damages.
  • Our total liability is capped at the amount paid in the last 12 months.

11. Governing Law

These Terms are governed by the laws within the Agreed specific jurisdictions.

12. Contact

Email: info@conmindtech.com

Website: https://conmindtech.com